Business Continuity
Our approach to ensuring operational resilience and service continuity.
Business Continuity Management
Spicure maintains a comprehensive Business Continuity Management (BCM) program designed to identify potential threats to our organization and the impacts those threats might have on business operations. The program provides a framework for building organizational resilience with the capability for an effective response that safeguards the interests of our key stakeholders, reputation, brand, and value-creating activities.
Our BCM program is aligned with international standards and best practices, including ISO 22301, and is regularly reviewed and tested to ensure its effectiveness.
Key Components
Business Impact Analysis
We conduct regular business impact analyses to identify critical business functions, their recovery time objectives, and the resources required to maintain these functions during a disruption.
Risk Assessment
Our risk assessment process identifies potential threats to business continuity and evaluates their likelihood and potential impact, allowing us to prioritize risk mitigation efforts.
Recovery Strategies
We develop and maintain recovery strategies for critical business functions, IT systems, and facilities to ensure rapid restoration of services following a disruption.
Testing and Exercises
Regular testing and exercises validate the effectiveness of our business continuity plans and help identify areas for improvement.
Technology Resilience
Our technology infrastructure is designed with resilience in mind, incorporating:
- Redundant data centers with geographic separation
- Real-time data replication and backup systems
- Diverse network connectivity providers
- Comprehensive cybersecurity measures
- 24/7 monitoring and incident response capabilities
Client Commitment
Our business continuity program is designed to ensure that we can continue to deliver services to our clients even in the face of significant disruptions. We are committed to:
- Maintaining the confidentiality, integrity, and availability of client data
- Minimizing service disruptions during incidents
- Providing timely and transparent communication during any business continuity events
- Continuously improving our resilience capabilities based on lessons learned and evolving best practices
For more information about our business continuity program, please contact your Spicure representative or email continuity@spicure.com.